| I stayed at Villa Maravillosa and it is absolutely amazing! Best deck I''ve ever seen and incredibly comfortable. |
Jaime
San Diego, CA
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| Naomi,
We returned from Cabo last night and had a wonderful trip - thank you so much for all of your help.
All of our activities went well - the dolphins, the parasailing and the scuba.
By the way - although the Dolphin Trainer for Day is somewhat pricey ---- it was well worth it! The price included really cute board shorts and a polo shirt and baseball cap, a wonderful lunch off of their menu, great interaction with the dolphins - way more than most guests not participating in the trainer program.
We got to talk with their vets, prepare the fish for the training packs, got awesome photos and DVDs, very pretty certificates with our names printed just as we wanted, and we got to be the trainer for 15 minutes in one of the shows. During the whole experience we were treated as special guests and the facility is very deluxe. I would encourage anyone who has any interest in dolphins or just very special experiences to do this.
We really liked Dreams --- the all-inclusive was wonderful. We got two rooms together. Everything was so clean, all of the workers were very friendly and their guacamole was the best I've ever had. They arranged a photo session and we love our pictures ----- we would definitely stay there again and I would definitely look to you to help us again.
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Bonita
Garland, TX
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| Miranda helped me set up the trip. She was so funny and good-natured, by the time my trip was booked I wanted her to come meet us for a drink!
"Highlight of the trip" is an understatement. The view from our villa (first view of the Pacific Ocean) will be with me forever. I had the same feeling seeing the Cliffs of Moir in Ireland, and my girls for the first time. It sounds strange, but I was honestly frozen and couldn't take my eyes off the water for days. |
Rachel
Hopedale, MA
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| Kassi, Diego and Rodolfo were all very helpful and very professional. Cabo was a perfect family vacation. The villa was in an excellent location and the view was breathtaking. We LOVED the golf courses, jazz dinner cruise, and both cities for nightlife and food. We will be returning to Cabo in the future! |
Judy
Woodlands, TX
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| Naomi, I wanted to inform you that our vacation was superb, and probably the best vacation either one of us has been on. We are going to spread the love to our friends and family, and we would love to come back. Thank you for setting everything up for us; it was a true pleasure. Thanks again! |
Scott
Chicago, IL
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| My dad and I have been researching an all-inclusive Los Cabos getaway for months. Of course, I wanted to make sure that all of our planning and choice of place to stay was really what we wanted. Then I called Earth Sea & Sky Vacations, extension #108 and boy, oh boy, was my mind put at ease.
Not only was she very knowledgeable of the area, specifically she was also extremely and sincerely a wonderful individual. So kind and very thoughtful. She actually sounded like she cared. What a treat!!! After several weeks of agonizing over whether or not to stay here or there or somewhere else, within a few minutes she had me convinced EXACTLY what, where and why.
Since I have saved up for this excursion for quite a while, she had me completely at ease that my trip with my dad would go very well.
She even offered a few tips on places to go for dinner and things to see. Kudos and accolades to Christina Pavich--thanks to her I booked our stay almost immediately. Thank you very much.
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Scott
Roseville, CA
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| Your efforts to make our next trip to Cabo even better than the last is very much appreciated. This type of customer service is what keeps people coming back and optimistic about giving it another chance. |
Vivian
Denver, CO
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| Jessica, I wanted to send a small token of appreciation of your efforts. We totally enjoyed every minute of our stay at Villa La Estancia it was a fabulous vacation!Thanks for working your magic. |
Mark
Jonesboro, AR
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| Thank you, Monica! My experience with Earth, Sea and Sky Vacations was excellent, and this was a minor issue that had nothing to do with you folks. I greatly appreciate the high level of professionalism that everyone at your company has. |
Robert
Natick, MA
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| Hey Julie, just got back from our trip in Cabo; it was so awesome! Great choice—Villa La Estancia. P.S. Will be calling you for future travel. |
Yvonne
Newport Beach, CA
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| Hi Naomi. I wanted to pass along that I was more than pleased with the level of service that you and your colleagues have provided. I also greatly appreciate your manager accommodating Tom and I while we were in Mexico. If you recall, we had a situation where a few days into the trip we were sharing a balcony. I would be delighted to use your agency upon our next travels. |
Jacqueline
Little Falls, NJ
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| Hello Dustin. The vacation was perfect. I want to thank you for all of your hard work and coordination of our trip. The rest of the guys were very impressed by our house and the rest of the services by you and Earth, Sea and Sky Vacations. It was "over the top," as one of the guys expressed on our trip. I'm looking forward to the next vacation with you. Thanks again, it was a pleasure to work with you. |
Randy
Tulsa, OK
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| Hi Rasilind. I just wanted to thank you again for all of your help. We had a fabulous time and hope to do it again soon! Happy Holidays! |
Erika
White Bear Lake, MN
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Hi Colleen,
I just had to let you know that the guys are all completely overwhelmed by
the house. You have some lifetime customers in the future!
Everything went to so incredibly well and my husband had no clue! The guys
told me he burst into tears when he saw his brother at the airport who he
hasn't seen for a few years.
This really is a special trip, and you have really gone beyond superb
service to help me pull this off. I hope I can return my gratitude by
sending you some customers in the future, myself included next time!
Thank you again for all your help and planning, and of course secrecy!
It's no wonder your company is trusted to represent beautiful homes such as
Villa Turquesa.
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Cyndy
Tucson, AZ
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| Tracy, John and I are back from our wedding in Cabo and want to send our sincere thanks for everything you did to help make our trip wonderful. The villas were beautiful; the ESSV staff was very helpful. The trip was beyond perfect. I am looking forward to our next trip to Cabo. Thank you! |
Amber
Kansas City, MO
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Thank you very much for planning this most wonderful vacation in Cabo! The homes were once again spectacular and awe-inspiring! The extra-curricular activties were so much fun and really unforgettable: dolphins, sunsets and dinner under the stars!
I can only imagine the work you put into our vacation and we really appreciate all you did to make it so special. Mostly though, it was such a great group of people to make this particular trip the best. We both had so much fun and enjoyed everyone we traveled with beyond exception! Wow—what a great vacation! Thanks for putting it together and including us. Let's do it again!
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Gayle
Roseville, CA
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| Rasilind, I must apologize for not saying thank you for the excellent job you did for us. The hotel was great, the transportation arrangements were excellent, and the hotel did an excellent job on the meeting for us. Naturally, golf at the Ocean was unbelievable. We will be back. |
| Tom , Redlands, CA
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| We all had a great time and thank you both for assisting us in setting it up. It was such a beautiful view, and we caught some fish too. Thanks again. |
Rick
Frisco, TX
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Hi Jessica. First of all, let me say how very impressed I am with the overall service and attitude of ESSV.
The issue we discussed has indeed been a problem but the speed, professionalism and response has been much appreciated. I'd like to make it clear that all staff involved, especially the property manager and the maid, have been excellent.
I also appreciate the compensation you are providing and would certainly use and recommend your company again. Apart from the issue at the villa it was indeed luxury and we were very happy with it.
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Nick
New York, NY
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| Marsa, thank you for making our trip to Cabo San Lucas one of the best of our lives! We had an amazing time and owe you a lot of thanks. You did an amazing job! |
Lindsay
McMinneville, OR
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Villa Cortez is absolutely beautiful. We were surprised by how easy it was to find the place, and once we got there, it was even better than the pictures in your brochure.
Everything was just so great that we may make Cabo our 1st choice for vacations in the future. The computer hookup capability was an unexpected pleasure. Thanks for everything you've done.
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Bob
Inverness, IL
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The chef services were excellent—I highly recommend them! The local ESSV staff was the best—we called them several times to book activities for us. They even arranged taxis for us for evenings.
They were VERY HELPFUL, especially checking in, answering many questions and exploring the villa with us. The fresh flowers were a special touch! One night when returning to the villa at 10pm we discovered our air conditioning not working. I called the ESSV office and a repairman was at our villa in 30 minutes—impressive! It would have been awful to have had to wait until morning. The English-speaking maid was a true bonus!
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Nancy
Lexington, KY
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The chef services were excellent—I highly recommend them! The local ESSV staff was the best—we called them several times to book activities for us. They even arranged taxis for us for evenings.
They were VERY HELPFUL, especially checking in, answering many questions and exploring the villa with us. The fresh flowers were a special touch! One night when returning to the villa at 10pm we discovered our air conditioning not working. I called the ESSV office and a repairman was at our villa in 30 minutes—impressive! It would have been awful to have had to wait until morning. The English-speaking maid was a true bonus!
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Nancy
Lexington, KY
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| Just wanted to let you know our vacation was wonderful! The resort was great and they even upgraded our room when we got there—it was fantastic! Thanks for handling everything; we can't wait to go back again! |
Kim
Plano, TX
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| Kassi,
The trip was amazing. This was my second trip to Cabo and staying in Pedregal at a villa is the way to go. It is so beautiful there. Villa Saint Amore and service was more than we anticipated it would be.
The transportation from the airport upon arriving to the house was of the highest service. Our driver, Cesar, was extremely helpful; he even helped us shop at Costco and assisted us with getting all of our luggage and groceries inside. It was a wonderful start to a great week. I would definitely continue to use him as a driver. Maids, taxi service, no complaints at all.
Kassi, your assistance through this entire planning was of the highest standard. I truly appreciate all your help. I felt comfortable working with you and knew that I had picked the right company. I will recommend you and continue to use ESSV.
Thank you for following up with us.
Sincerely and thanks again.
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Dauna
Columbus, OH
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Hi Kassi,
Everything was great. We loved everything. My husband said he would go back and do everything the same. We really enjoyed the yacht. That was awesome. The guys loved the Dune Buggies.
The only thing that I think we would change if we could would be a heated pool. But that is it. Everything worked out really well. I have actually already been on the website looking for another house. The Pedregal was awesome; we loved it there: the houses, the scenery, it was so nice.
Just so you know, we go away every year—this was our 6th trip and this is the first time we actually said we would go back somewhere another time.
Thanks again for all your help and recommendations.
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Dana
Wilmington, DE
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| Manta Divers were awesome! Great guys, did a great job...awesome diving. Wish we had dove another day. Thanks so much for recommending them. |
Ryan
Glendale, AZ
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Hi Mari Jo: I want to thank you for working with our group and tell you what a great experience our week in Cabo was. Our group stayed at Villa Sombrero; this was the most relaxing vacation I've ever had.
The home was very comfortable, and everything we could want was available, from the high-end appliances to the outdoor covered grill area with granite counters. The pool and waterfall were beautiful, our own private paradise.
We had 8 people, and we were all very comfortable in the 4 bedrooms; each bathroom was very large and lovely. Thank you again with your assistance in planning our trip--we have great memories!
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Susan
East Lansing, MI
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| We had a great trip, and did not encounter any problems whatsoever. Everyone at Club Solaris was wonderful, the food was great and the rooms were good. I would definitely go back to Cabo. Thanks for helping make our trip a great one. |
Marie
Beaumont, Canada
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| Good morning, MariJo. I wanted to take a moment to thank you for all of your assistance in helping us book our activities. Everything turned out wonderfully, and everyone enjoyed the activities that you helped to arrange. Hopefully we will work with you again sometime in the future. Thanks again! |
Rachel
Centennial, CO
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Just wanted to send you a follow-up thank you for all the arrangements you and your company made. Everyone had a fantastic time, and the highlight had to be Raymundo who chauffeured us around and kept us all safe and well taken care of. Please extend our thanks to him if you can.
We would like to book the same house for next year for February 7th-10th. If you still have the deposit on file, you can just keep it to apply for next year. Let me know if there's anything you need from me, and thanks again for all the help.
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Michael
Phoenix, AZ
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Rasilind, I want to thank you for making our trip to Cabo one of the most enjoyable vacations we have ever had. Because this was our initial trip to Cabo, we were somewhat apprehensive. However, Earth, Sea and Sky Vacations in general and you in particular did an excellent job in providing information and ideas to help plan our trip.
More importantly, all of your recommendations were accurate, and even exceeded our expectations. This level of service continued when we were in Cabo. The ESSV staff in Cabo was very accommodating when we needed their assistance. Again, thank you, and I look forward to booking many more Cabo vacations through you.
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James
Edwards, CO
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| Everything about our trip was amazing. I went with a group of friends, all of whom had the time of their lives. They could not believe how I found such a great property for such a great price! Thanks again. |
S.W.
Charlottesville, VA
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| Thanks for everything you did putting together our Cabo trip. Everything was perfect. Please send me some info on any villas you have. Keep me in your email file for other Cabo info. We'll be going back. |
Ash
League City, TX
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| Dear Mr. Hirschaut,
My husband and I were originally booked to stay at Casa Del Mar a few weeks ago. Approximately 48 hours prior to our departure from the United States for Cabo, my father had a heart attack and, subsequently thereafter, heart surgery. As a result we had to cancel our trip to Cabo. To our extreme surprise, we were given an extension of time within which to use our stay at Casa Del Mar. Your company's willingness to extend us a credit, especially on such short notice of cancellation, was above and beyond anything we expected, and my husband and I sincerely thank you for that.
I'm writing to you from the resort now, on our last full day of vacation here, which brings me to my second reason for writing to you: the excellent service we received from your staff but, particularly, from Kassi. Kassi was a consumate professional to deal with. She handled every question and request that I had with prompt, perfect service. As a business owner myself, I know from personal experience how rare it is to find someone who is excellent at customer service, even in the most trying of times. You have that in Kassi!
Not only did she assist us in re-booking our stay, she gave us suggestions (which we considered above and beyond what was expected) as to how to spend our time in Cabo, the cost of which could be applied to the credit we had with your company. With many employees, you may not be aware of each person's attributes, which is why I am writing to you about Kassi.
Mr. Hirschaut, your company has made our vacation a wonderful one and we are grateful. Not only do we intend to continue to patronize ESSV, but we will encourage our friends and family to do so as well.
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Alexa
Darnestown, MD
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| Thank you, your service has been excellent. I have referred Earth, Sea and Sky Vacations to many of my friends. |
Jennifer
Westchester, OH
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| Hi Miranda. Happy New Year! I hope that you are well. I want to tell you that my family and I had a great time in Cabo. The villa was just wonderful, and all the amenities and services we took advantage of through your local office worked out very well. This was a wonderful vacation for all of us. Please keep us on your mailing list |
Ron
New York, NY
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Hi Amy. I've been meaning to write you and tell you that our Cabo vacation was AWESOME! The house, as we already knew, was AMAZING!! The guy we checked in with was so friendly and very quick. Stephanie, the housekeeper, was beyond friendly. Denni's Catering was so good, and the staff was so friendly. They were always on time, and everything was EXACTLY as we expected.
And the massages may have been the highlight of our trip. We had 9 30-minute massages, and they actually sent 5 masseuses out to the house, and they were by far better than any massage I've had in San Francisco. I'm already looking forward to planning our next trip there.
I will definitely fill out the questionnaire I received, but also wanted to quickly let you know how much I appreciated your help and how much fun all of us girls had.
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Courtney
San Francisco, CA
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| Hi Sky. Thanks so much for the site inspection you arranged for me. Baruch was delightful and did a fabulous time showing me around the various villas. This was my first trip to Cabo and I can understand why it is such a hot destination. I will definitely be recommending more Cabo vacations to my clients, and what can beat staying in one of those wonderful villas? |
Jeanne
Mahwah, NJ
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| Sky, thank you so much for your time - we appreciate it greatly. We are looking to book a trip in the second week of December. I will contact your company for room reservations again. Everyone we worked with was absolutely professional and great to speak with. |
Tonya
Las Vegas, NV
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| I have just finalized a family of 14 for over Thanksgiving. This was my first experience booking through Earth, Sea and Sky Vacations. I thought you would like to know that Miranda was knowledgeable, patient and quick to respond to my every "little" question. She went above and beyond the norm to make sure that everything was correctly chosen for this family, who are celebrating a special time together.
Because of Miranda, I will let my associates know to book Earth, Sea and Sky in the future. |
Stephanie
Rochester, NY
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| Hi Mari Jo,
Just a small note to thank you for all your help in assisting with our stay in Cabo. The fishing trip was amazing and Angelo finally caught his very own marlin which he is having sent back to Oz. Many thanks again and we will definitely be keeping your contact details as we look to be coming back at least once a year.
Kind regards.
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Angelo & Jasmine
Victoria, Australia
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| Jaime, thanks for your help in planning our vacation. As I mentioned, you were more knowledgeable than any of the other dozen or so reps that I spoke to from various sites. Thanks! |
Mike
Oakland, NJ
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| Hi Nik. Just wanted you to know that the only thing that was wrong with the Cabo trip is that it was too short. We had a wonderful time and just did not want to leave. We are thinking to put something together with maybe a group of 10 (5 couples) or so, maybe by next summer. Send me anything you have as far as group travel to Cabo and staying at the Riu that you have. Thank you for your suggestion. |
Alfred
Oakland, CA
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| Katrina, you have been an amazing amount of help, and I will definitely use you for my clients who want to visit Cabo. |
Cecilia
Chillicothe, OH
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| We had a marvelous time in Cabo. You did a great job taking care of our needs. I sent in the survey commenting on what a great job you did. This vacation was a memorable experience, and I look forward to returning to Cabo. I will be calling you for assistance again. Thanks again! |
Paula
Broken Arrow, OK
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| Nik,
just wanted you to know we had a wonderful fishing trip to Cabo. Everything went very smoothly, and the ESSV folks in town were great. Thanks for your help and for your quick turnaround when needed.
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George
Greenwich, CT
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| Juan,
Everything on our vacation was great. We loved the villa and all of our plans turned out to be perfect. Thank you, so very much for helping with all of our arrangements.
I also received the evaluation and I will get it in the mail ASAP.
Thank you
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Sheila
Mt. Pleasant, TX
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| Colleen, Thanks so much from all of us for helping plan a fantastic trip. The house was perfect and SO nice it was hard to leave. Everyone with ESSV in Cabo was great, helpful, responsive and patient. We'd love to do this again, so please let me know how far out you recommend booking.
Again, you did a great job and made everything so easy and worry-free for us that it truly was a vacation. |
Kathleen
Dallas, TX
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| Hi, Diego, I wanted to let you know how much we enjoyed the Villa Flamingo. We loved getting to know Cabo, enjoyed your beautiful location on the Sea of Cortez, and look forward to coming back in the future. Also, I wanted to thank you and Earth, Sea & Sky Vacations for your professional manner of assisting us with our many questions and plans. Next time we come, we would love to stay in Villa Flamingo again. It was a relaxing week knowing we were in such capable hands. |
Kita
Rockwell, TX
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| Hi Nancy, Our clients had a wonderful time in Cabo at Villa La Estancia. They loved the property and are considering buying a timeshare there. Many thanks for your help with this booking. |
Peggy, travel agent
Deerfield, IL
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| Hi Katrina! Just a note to let you know we had a great time in Cabo San Lucas, and the Rui Palace couldn't have been better! You did such a great job for us. Thanks.
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Kathy
Pass Christian, MS
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| We had a great time...what more can we say?! We had a group of over 50 that gathered from around the USA for a fun-filled week at the Pueblo Bonito Rose. Transportation from the airport was great - clean and first-class. Our hotel was very good, and I think it was the best location for walking downtown. The hotel concierge, Martin, was outstanding. I liked being able to have a meal on the beach, at The Office, Tabasco's, Edith's, etc. The family even hit the Hard Rock Cafe for burgers! Our Rehearsal Dinner was at DeNito - what a beautiful view overlooking the bay, rock formation and city as the sun went down. The Bridesmaid's Luncheon was for 30 ladies at the Iguana, downtown facing the dock and in the middle of the crossroads. Just a hole in the wall upstairs. We wanted something traditionally Mexican. Open, views of bay, town and mountains. Some of our guests having been visiting Cabo for 20 years and stated this was the best food they've had! We all took the sunset cruise - approx 40 passengers on one of the party boats. I left for Cabo feeling like I had visited with a friend who had pointed me in the right direction. I came back knowing we had done the right thing! Thanks for our family vacation of a lifetime! Warm regards. |
Mary
Brooklet, GA
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| Kassi, You have been wonderful, and I wanted to thank you for helping me put together the "trip of a lifetime." All my male children and grandchildren are anxious to get together, just us guys. It is easy to get everyone together for some tragedy or wedding, but never just "to get together", and that is what I sought to do with this trip for just me and my progeny. I think that you are marvelous at your job. As a professional myself (gynecologist and director of all personnel involved with the daily operations of surgical procedures at our hospital), I certainly can appreciate efficiency with professionalism and pleasantness. You embody them all. Again, thanks.
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M.C.
Phoenix, AZ
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| Claire, just wanted to let you know that Eric and I had a fabulous time over Memorial Weekend at the Villa Tres Hermanas. It was the best vacation I've had in a very long time! Thanks for all your help with everything. |
Jennifer and Eric
Pahrump, NV
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| Katrina, First I want to thank you for a lovely vacation. Everything was perfect! The Pueblo Bonito Rose was great, the food was wonderful, and the service was gracious. |
Christine
Brooklet, GA
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| Katrina - I wanted to let you know that we had a great time in Cabo last week. Everything went well with the shuttle to and from the airport, and the resort was great!
My girls and I have decided we are going to go back to Cabo again next year, and I will be sure to contact you when we figure out when we're going.
I appreciate all of your help, and I look forward to working with you again in the future.
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Suzi
Dublin, CA
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| Hey Nik,
We had a fabulous time in Cabo.
Thank you for all your help on this trip!
We are planning on doing Cabo the same time next year. I would love to know when the Villa del Arco opens and if they have any super specials similar to the Estancia for next year.
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Alisa
Novato, CA
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| Good morning Nik. We want to thank you for organizing a wonderful trip. We enjoyed everything. The kids especially enjoyed the sunset cruise because we saw whales and seals. We saw movie stars at Las Ventanas. They danced at La Casa Country. We all loved the guitarists who played while the chef served appetizers.
The Villa la Estancia was spacious and very nice.
Thank you for having their Easter baskets in the room. They loved the surprise. Thank you for having wine and supplies waiting. We enjoyed the selection.
You did a great job and we really appreciate it. Thank you!!
Karen, David, Haley & Harrison
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Karen
Shreveport, LA
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| Hello Kassi,
We arrived home last night and wanted to let you know how pleased we were with the Casa del Mar condominiums. The flowers were lovely and a very nice touch; and we thank Earth, Sea & Sky Vacations for those. Also, we did get to see real estate through a very nice young woman named Ali Wamberg (Prudential). whom we highly recommend. She was knowledgeable, friendly and efficent.
We will plan a trip back and most likely be booking through you again (hopefully soon). Your properties are spectacular.
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Ann
Chicago, IL
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| Hello Kassi,
Our congratulations to you and Earth, Sea & Sky Vacations for providing us with a most magnificant vacation in Los Cabos.
Thank you for all of your conversations, your patience, your help and your very efficient confirmation of our reservations. Everything that you arranged was carried out to perfection.
The food service and chefs from Denni's Catering were both delicious and beautifully served.
We would also highly recommend the spa services of Suzanne Morel. The setup, a beautiful table with music and comfortable equipment. All in all, we enjoyed the treatment and wished we had more time.
Villa la Cima was much more than we had expected. A fabulous home with the most spectacular view one could ever wish for.
We all want to go back - isn't that the perfect sign that we all had a great time?
Thanks Kassi for making it all possible.
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Ann
Edina, MN
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| Erin, we just wanted to let you know that the condo (Tortuga 102) at Casa del Mar was perfect. Great setting (morning sunrise)and a nicely furnished unit. It was also nice being adjacent to the hotel with all of its amenities. All the arrangements for the condo and the golf worked perfectly and we appreciated your help. Thanks, Bill |
Bill
Seattle, WA
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| Dear Diego,
Thanks for the excellent service that you and your company Earth, Sea & Sky Vacations gave my family and myself while we vacationed at Las Mananitas #3501 from the 27th December to January 3rd.
You were very professional and gave excellent service; I am sure we will not hesitate to contact you for our next vacation. You really made our vacation a great one.
Thanks to you and your company.
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Joy
Houston, TX
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| Marsa Kelly was amazing, she booked our rooms according to our price range with less than 12 hours notice and they were great! |
Dane
Bellevue, WA
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| Julie and Don,
Thanks so much for your assistance with our refund. You and your firm went above and beyond the call of duty. Your actions truly show that you are a top-notch company.
Thanks again and happy 2006 – I look forward to working with you in the future.
Sincerely, Mary
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Mary
Poulsbo, Washington
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| Hello Kassi,
Just wanted to send a quick note that we had a great time. The villa was perfect for us, very beautiful, close enough to walk to town and diving and had everything we needed. The property manager, Tino, was wonderful. All of your recomendations were right on, the diving outfit was great and so was the golfing.
Thank you!
Kelly |
Kelly
Montara, CA
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| Julie - this trip was for my brother-in-law and he took some work colleagues. He stays in very upscale places all over the world so his feedback below indicates that he really liked the villa:
"Great trip! Thanks for all of your help getting things setup. The villa was great. I would highly recommend it!" |
Steve
San Rafael, CA
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| Dear Kassi,
I can't thank you both enough for the great time we had at our 50th Anniversary Party at the Villa Patrizia. The members of my family who stayed there were totally enamored of the place and of the high-class treatment they got from ESSV.
Everything worked out better than any of us could have imagined! You guys are the best!
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Judy
Los Angeles, CA
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| Nik, just wanted to thank you and the rest of your staff. We had a wonderful time! |
Alice
Rosevilla, CA
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| Hi Veronica,
We just wanted to thank you for the great recommendation that you gave us. RIU hotel was a great place and a joy to stay at. We also appreciate all your guidance with respect to where to go in Cabo as well as how to make calls back to U.S cheaply using international cards.
Overall, you guys ARE the experts when it comes to traveling to Cabo, Mexico.
Thanks again!
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Siamak & Nahid
Redwood City, CA
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| I have just returned from my Cabo vacation and felt compelled to share my great experience. I first contacted Marsa Kelly back in March to plan a celebration for my wife's 40th birthday. She was extremely helpful and knowledgeable about the properties that were available; the real impressive part was she spent a few hours talking to me (over multiple days) even though I was just at an inquiring stage. I wasn't sure if this would be the right choice for the celebration, but Marsa sold me.
Over the next month I was constantly adding to my reservation, changing the number of guest, pre-stock, transportation, spa treatments, and a floral "surprise." I never heard the answer "no" or was given any negative feedback, I know I was a pain, but she never showed it. Even when Marsa was out of the office, Laurie Mitchell helped me with any questions and sent out my 1st invoice.
All this was before we even arrived. Once we stepped off the plane and our private coach was waiting we were always overwhelmed at what we found next. After Marsa listen to my needs we decided that Villa Sol Y Luna would be a good choice, it was everything we could ask for. Upon entering Marsa had set up a rose petal message on the bed in the master for my wife, it was a great suggestion and made me a hero, but they also filled the tub with water and rose petals as well as all around the tub. The pre-stock was just enough party material, and the maid was outstanding.
We also had a catered birthday dinner that was better than any restaurant we visited (and we visited a bunch) and the extra waiter was professional, he worked above and beyond his duties, delivering drinks pool side before the dinner even started. We had spa treatments for the women in our group and again excellent service. The site manager Diego was also very helpful and worked with us.
I guess I could have just said great job by Marsa, Laurie, and all the staff that supported us, but that would not have done the celebration justice. Thanks again from my wife and our guests, we will all be back and recommend ESSV to all our friends.
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Greg
Tracy, CA
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| Hi Nancy and Heather!
Cabo was absolutely FANTASTIC!!!! Everyone had a great time and we had absolutely no complaints (and that's hard for such a big group)!!! The last-minute spa day addition was the icing on the cake! Eveyone loved it, especially me. I wanted to thank you both for all of your help in planning such a spectacular trip. Were already talking about doing it all over again next year.
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Desiree
Long Beach, CA
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| Amy Castillo was very helpful to me and my entire family. She was just wonderful! |
Marla
Camarillo, CA
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| You guys went the extra mile for me, it was a great experience. You are the most efficient travel agency I have ever used! |
Eugenio
Missouri City, TX
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| Colleen, I wanted to thank you for all your help in planning our trip!! Everything was just perfect and was just as you had told us it would be. We absolutely loved Cabo! The resort was wonderful! It has been one of most fun trips we have ever taken! We felt very lucky to have had you make all our arrangements/reservations and to provide us with information which many other people we met had no clue about, i.e., the good places to eat, the toll road to Cabo San Lucas from San Jose Cabo, and the wonderful fishing fleet. Thanks once again for all your help. We will certainly recommend you to all our friends and will definitely call you the next time we visit Cabo San Lucas!
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Nancy
Atlanta, Georgia
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| Heather was very efficient and timely in answering all of my questions and concerns! Thank you Heather, and we'll be back! |
Barbara
San Diego, California
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| Everything that Marsa did for us was excellent! Thanks Marsa. |
Brendan
Miami, Florida
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| Sally,
My husband John and I could not stop talking about the beautiful villas you showed us last Friday and what a fun time we had with you. Thank you so much for taking the time to open our eyes to the fabulous villas at Pedragal. It was the highlight of our trip! (Besides the golf!)We are working with our friends to pick the right villa for our November trip. I can't wait to get my pictures developed and show them to our group. I also can't wait to show my office all the lovely villas they can be presenting to their clients too.
You are the perfect person for your job because you do it so well!
It was great to meet you.
Thanks again,
Susan |
Susan
Sacramento, CA
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| Marsa was extremely helpful to us. I would use your services again as well as recommend them! |
Sally
Los Gatos, California
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| Marsa was wonderful! We would absolutely recommend your services. |
Ken
Houston, Texas
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| I do a lot of business with Marsa and she always takes care of me. Thanks Marsa! |
Brad
Los Angeles, California
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| Thank you all! You have a wonderful staff!! |
Robert
Clovis, California
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| We were are thrilled with the entire experience. The villa was wonderful and Lupita's cooking was out of this world. We ate like kings. We will go back! |
Steve
Livermore, California
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| Michelle Pietsch went out of her way time & time again to be helpful. Her demeanor & prompt responses were greatly appreciated! |
Jessica
Houston, Texas
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| Colleen was wonderful in terms of making reservations, providing great info, immediate attention and responses. Thank you! |
Martin & Nancy
Atlanta, Georgia
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| Marsa was ourstanding! Her insights and recommendations were excellent. She was extremely knowledgeable about the villa properties (and Cabo in general) and assured us that we had the best villa for our needs. |
Steve
Irvine, California
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| Marsa - our contact with ESSV - went out of her way to help answer questions and was always available to us. Hats off to her!! Going during the off-season was great - activities were abundant but not rushed. Living in the villa was really seeing how it is to live in Cabo. While surfing the Internet to find the "perfect" vacation, we booked 3 hotels before finding Villa Didier and the villa was less expensive with more amenities and room. I would recommend a villa from ESSV over any resort in Cabo San Lucas! |
Kevin & Cindy
Boston, Massachusetts
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| Colleen was excellent and truly cared about meeting all of my needs. It is such a rarity these days to receive this high a level of service and I was extremely impressed!! Thank you Colleen - my vacation was wonderful! |
Michelle
Dallas, Texas
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| Nancy:
Just wanted to thank you for everything ... the accommodations and service were flawless, and for that I am so grateful. Expect to hear from me in the
spring.
Thanks again,
Chad
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Chad
Studio City, California
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| London was so helpful and took care of everything. She was great, even beyond great. She went beyond being helpfu, as she took care of EVERYTHING for us. Many thanks to London again, we couldn't have done this trip without her. You guys are lifesavers! |
Gary
Danville, California
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| Bekki Meyer was great, as was the rest of your staff! Your service was terrific! |
Sam
Fremont, California
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| My experience with Colleen (ESSV reservation agent) over the past 5 days, 10 hotels and room styles:
• A thorough knowledge of the area
• A soothing and reassuring voice
• A wonderful laugh
• She was very, very good.
Thank you!
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Todd
Newark, New Jersey
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| Maria,
Thanks for your help with our trip to Cabo this past week. Villa Sandcliff was very nice and our guests really enjoyed themselves. Special thanks for the "Rissalena Sunset Cruise" recommendation. We have done similar cruises all around the world but this was truly the best boat, crew, food and beverage we’ve ever experienced.
Thanks again,
Rick
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Rick
San Diego, California
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| Hi Colleen! It's Marie. I made it to Cabo on Saturday and returned on Tuesday - had a blast & will definitely be returning very soon. Great job on arrangements and the staff was very helpful and very sweet. Thanks so much for all your help. |
Marie
Dallas, Texas
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| Marsa was wonderful - her recommendations were right on and we had such a wonderful vacation! |
Kristy
Detroit , Michigan
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| Everything was prefect. The villa was spectacular and the fishing on the Ni Modo was fantastic. I planned this trip for 11 people and everyone was thrilled with the outcome. I can't even tell you how wonderful everything was. Great job! |
Steve
Baltimore, Maryland
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| "Heaven on Earth"
The peace & tranquility.
The VIEW & the weather.
The people, the food
The entire venue was
like no other -
We loved it so much, we''re not only coming back, we may buy the bottom unit!
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Linda
San Jose, California
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| The entire experience was a highlight. From our initial contact with London, to getting off the plane, being greeted by our private driver. The quality and condition of our villa was exceptional. A perfect vacation for a couple looking for a romantic getaway. We've already penciled in the date for next year! |
Leslie
Yuba City, California
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| Hi Pietsch!
Just wanted to tell you what a great time we had in Cabo. Thanks for all your help in setting it up so smoothly for us. And thanks for the calendar you just sent. I’m sending it to my sister-in-law who lives for the beach to put on her desk at the office. It will give her something to dream about!
Thanks again
Rita
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Rita
Paterson , New Jersey
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| Everyone was fantastic, especially Marsa. |
Marcia
Plainfield, IL
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| The villa was wonderful. The view from the villa was breathtaking. The restaurant at the hotel served fabulous food. Thank you Earth, Sea and Sky for a wonderful family vacation. |
Barbara
Marysville, CA,
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| Everything that Marsa did for us was excellent! |
Brendan
Miami, Florida
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| Hi Peach,
I just wanted to thank you and commend both you, and the Earth Sea & Sky staff in Cabo (Baruch, etc.). They did an absolutely spectacular job taking care of us. I can’t say enough good things about them and our overall experience with Earth Sea and Sky. Everything we asked for was delivered quickly, efficiently, and with a smile. We had a fairly large (and fairly demanding) group of people with us and had numerous requests for restaurants, spa services, fishing, etc…. I’m sure we were not the easiest customers to take care of.
Thanks for a wonderful experience. If you need any references, feel free to use us. Please pass along this email to the folks in Cabo. I don’t have their email handy, but I wanted them to know how pleased we were.
All the best,
Steve |
Steven
Norwood, New Jersey
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| WOW! Thanks for reccomending this villa for our family vacation. The pool and views were beautiful. Thank you for a terrific vacation. |
Kirsten
Terrell, FL
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| Very relaxing holiday spent in a beautiful villa. The location was super and the house provided fantastic amenities. Your employees in Cabo are great, especially Isablla, she was so warm and welcoming. We had a super stay in Villa Miquel - many thanks! |
Simon
Vancouver, BC Canada
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| We loved the house. The pool and views are spectacular. Thanks for a great trip. |
John
La Jolla, CA
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| ESSV has made my last two visits even more remarkable with their exceptional range of villas to choose from, their first-rate staff and professionalism. |
William
Beaverton, Oregon
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| Orchids to Heather at Earth, Sea and Sky! She took care of my clients in April, suggesting Las Mananitas in SJDC. They loved it! She did a fantastic job, and made my job extremely easy! I am looking forward to being able to work with her in the future, and definitely recommend the company to my clients! She makes/made my job a pleasure and my client's trip fantastic! I have been an agent since about 1972 and she is in my top few favorite reservationists! Thanks a million!
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Kay @ B and J Travel
Sacramento, California
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| Our family had the best Christmas vacation ever!! We had never been to Cabo before and we loved it. The villa was perfect for us, the views were amazing. We didn't want to leave. |
Natalie
Chula Vista, CA
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| Colleen did a great job setting up this trip! |
Sam & Judy
Spring Grove, Illinois
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| Heather handled Golf reservations for us and was awesome! Thanks for the follow-through. |
Paul
Boise, Idaho
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| Bekki Meyer was extremely helpful and great! |
Halley
Ft.Worth, Texas
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| The service from ESSV was excellent. You promptly attended to any inquiry. Rebecca and Heather were very helpful. |
David
Fayetteville, North Carolina
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| Thank your team of expert travel specialists! Brenda was was wonderful and when she wasn't available I felt comfortable and well taken care of by Rebecca, Virginia and Ashley.
Our company retreat was successful because all of the small details were taken care of by your travel specialists. Everything ran smoothly while we were there.
We have used ESSV for several company and personal trips and we will continue to us them because they provide the best customer service available and have outstanding properties. Brenson Corporation truly appreciates the work they do!
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Wendy , Brenson Corporation
San Diego, California
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| Nancy Perez was very helpful. We enjoyed the glass-bottom boat, deep sea fishing, restaurants, weather, excellent service and the friendliness. |
Lloyd
Rome, New York
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| Your website was very helpful in setting up our trip. We had massages at our villa and it was great. Colleen of ESSV did a great job setting up the trip. |
Judy
Springfield, Illinois
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| Earth, Sea & Sky Vacations was very professional and Marsa was very easy to work with and understanding. The fishing and ATV rentals were awesome. |
Justin
San Jose, California
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| Thanks to Heather for all of her assistance in helping arrange our recent trip to Cabo. Everyone in our group was happy with the service and professionalism provided.
We will happily recommend Earth, Sea and Sky to all our friends, and will not hesitate to call upon you again!
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James and Vicky
St. Paul, Minnesota
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| Excellent service and attention. We enjoyed all the literature and information prior to departure. I appreciated all the questions answered on the phone prior to departure. |
Bob
Flint, Michigan
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| We received excellent attention and follow-through from ESSV. Bekki was very helpful. |
William
Portland, Oregon
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| Marsa had excellent communication and follow-through. Enjoyed the golf, sunshine, and 75-degree weather. |
Bennie
Houston, Texas
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| It was great relaxing with the family in a villa. Fishing with my brother was a highlight. We both caught a marlin. |
Steve
Boulder, Colorado
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| We enjoyed the whale watching, beautiful golf courses, the ATVs. ESSV gave good advice on where to stay and value for the money. |
Ernest
Saratoga, New York
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| Thanks to Bekki! We had a fantastic time, basically too good of a time. What is it about Mexico?
Renting the villas is the only way to go. I will definitely give you a call when I plan a return to the sun.
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Steve
Redmond, Washington
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| I wanted to let you know of the exceptional service I received from Colleen Tiffin last week. We planned a very last-minute trip (called on Friday, left on Monday) to Cabo. We stayed at the Hacienda Hotel and with the help of Colleen we had an absolutely perfect vacation. Colleen is truly priceless asset to your organization. I am definitely calling back for my next trip! |
Vasili
Chicago, Illinois
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| Everything ran smoothly and was in order for us.
Golf courses were superb, and we seemed to go from a very good course to an
even better one as our vacation progressed!
The boat trip was also enjoyable although we were unfortunate to have high
seas on that particular day. We caught a sizeable mahi mahi that was grilled
for us later that day: delicious!
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Sinikka
Plano,Texas
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| Marsa is a pro. She is the reason I booked with Earth, Sea & Sky. Our fishing trip with Pisces was outstanding. |
Mark
Cambridge, Massachusetts
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| Everyone that I was in contact with treated us like gold. We had one of the best trips of our lives. I will always use ESSV and I will tell anyone I know to do the same. |
Reed
Buffalo, New York
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| The highlights of our trip were staying at Villa la Cima and watching whales from the terrace of the villa. |
James
Tampa, Florida
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| The villa was great. The view had to be one of the best in the Pedregal. I think Villa Isla is the best value in Cabo. |
Todd
Irvine, California
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| We had a very relaxing family vacation. The room was great. We loved the views of the ocean and the beautiful scenery. It was very nice and quiet. Thanks to Marsa, she always had the answers to my questions. We will be back again. |
Becky
Ventura, California
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| Our group has been going to Cabo since the mid-eighties and we all agreed that Earth, Sea and Sky offered the best accommodations we have ever had. All arrangements prior to our trip were easy and thorough. We are planning our trip for 2004 and definitely plan on using you again. |
Edwin
Chicago, Illinois
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| We had an awesome trip. Everything Nancy set up went like clockwork (but of course on Mexico time). She really made me look good in front of my boss and our customers. I think this could become an annual event.
The Villa del Palmer is a beautiful hotel and everyone was so helpful. The golf course was perfect and we all got in 18 holes before dark. The fishing was great with most catching fish and some of us (like myself) scoring on a big fish.
Thanks for all your help in putting this trip together. I know it wasn't easy with such a big group as ours.
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Paul
Pasadena, California
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| This is our second time traveling with Earth, Sea & Sky Vacations. We have been very pleased with the service we have received both in planning our vacation and while we are in Cabo. You reservation agent Heather was very good and helped us choose the perfect villa. We love Cabo and will use you everytime we go. |
Michelle
Salinas, California
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| Heather, I just wanted to say "thank you" again because you helped me so much with the Stokes reservation. They had such a wonderful time and it was all because of you and your company. I can't wait to get the opportunity to work with you and Earth, Sea & Sky. You are great!
Kathryn R. Mattock
Travel Specialist
Orinda Travel
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Kathryn , Orinda Travel
Orinda, California
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| Thanks Marsa for all of your help. Our villa and stay were amazing. It had been a long time since my entire family, siblings, parents, etc. and everyone had an amazing time. Thank you so much for your help and I'll hopefully call you for our next getaway! |
Mitra
Oakland, California
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| I am always 100% satisfiend with ESSV, this is the 4th time I have used your services. Bekki Meyer is a fantastic and competent travel agent. There is never any confusiuon about the details when I work with her! She is the BEST!
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Rod
Chicago, Illinois
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| Thanks to all the staff that got us off to Cabo in less than 48 hours! |
Lisa
Scarsdale, New York
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| Julie was very helpful, recommended great activities and gave good advice. |
Deborah
Balboa Island, California
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| Colleen was super sweet and knowledgeable. I made my call to ESSV and our company outing was a success! |
Tara
Houston, Texas
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| Bekki Meyer was extremely helpful! Thanks to her for booking us on an incredible trip! |
Halley
Dallas, Texas
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